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DTSTART:20200121T163000Z
DTEND:20200121T183000Z
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SUMMARY:Solve the Business Puzzle: The Merits of Mediation (Cedar City)
DESCRIPTION:Not Meditation Not Medication It's Mediation\n\n \n\nConflict in the workplace\, or any organization\, can have a positive outcome through mediation.\n\nA key to conflict - look for miscommunication and unmet expectations. Commercial\, paid or volunteers\, owners\, supervisors\, managers\, employees and customers - in any combination can add up to conflict\, problems\, hurt\, anger\, disappointment\, loss of business\, turnover\, and less productivity.\n\nThis training will touch on how mediation and conflict coaching can be a jumping off point to a great turnaround and when mediation is not the best way to resolve conflict.\n\n\n\nCome prepared with examples of previous conflicts to use in a Mock Mediation.\n\nKey learning points:\n\n\n What is Mediation? \n What a Mediation "Looks Like."\n Observe and Participate in a Mock Mediation\n\n\n\nDiscussion points: \n\n\n When and How Conflict is a Good Thing\n Lead by Example\n Set up Ahead of Time or Nip it in the Bud-ASAP\n\n\nKey takeaways:\n\n\n Tips that parties have come up with and self-initiated in their workplace\n Conflict Coaching\n Deescalate/Escalate\n Why documenting is important and what information to keep for follow-up \n When mediation is not the best choice\n\n About The Presenter\n\n\n\n Audrey Diaz\n\n\n\nAudrey Diaz is a mediator. She has mediated\, mostly\, in what is labeled "Community Mediation." She has mediated almost ten years\, as a volunteer\, for Neighborhood Justice Center and in Las Vegas courts. Audrey has a Paralegal Studies AAS from College of Southern Nevada. Outside of Community Mediation\, Audrey has special interest in Small Business cases\, especially family run businesses. And her favorite is Middle School Students.\n\n\n\nAudrey has been married 45 years. Her husband is a professor at the College of Southern Nevada. They have two grown children\, and two granddaughters.\n\nAudrey lives in Las Vegas\, but joyfully spends summers in Duck Creek Village. They don't have a cabin like their friends\, they camp in a trailer on their property. Riding a motorcycle on roads and highways with her husband and quads on the mountain are two of her favorite activities.\n\n\n\nCurrently\, Audrey is not mediating. She is either on sabbatical or is retired. She greatly misses mediating and has not yet made a decision.\n\n\n\nZoom is available for those outside the Cedar City area. Please sign up for Zoom in the registration fee area. If you are not a current client of WBCUtah we will send you a Client Profile Form to fill out and return. You will receive the Zoom link and instructions following the completion of the form. Thank you!
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Not Meditation \;Not Medication \;It&rsquo\;s Mediation
\n \;
\n\nConflict in the workplace\, or any organization\, can have a positive outcome through mediation.\n
A key to conflict - look for miscommunication and unmet expectations. Commercial\, paid or volunteers\, owners\, supervisors\, managers\, employees and customers - in any combination &ndash\; can add up to conflict\, problems\, hurt\, anger\, disappointment\, loss of business\, turnover\, and less productivity.
\nThis training will touch on how mediation and conflict coaching can be a jumping off point to a great turnaround and when mediation is not the best way to resolve conflict.\n
\n
Come prepared with examples of previous conflicts to use in a Mock Mediation.\n
Key learning points:\n\n
\n -  \; \;What is Mediation? \;
\n -  \; \;What a Mediation &ldquo\;Looks Like.&rdquo\;
\n -  \; \;Observe and Participate in a Mock Mediation
\n
\n\n
\n
Discussion points:\;
\n\n
\n - When and How Conflict is a Good Thing
\n - Lead by Example
\n - Set up Ahead of Time or Nip it in the Bud-ASAP
\n
\n\n
Key takeaways:
\n\n
\n -  \;Tips that parties have come up with and self-initiated in their workplace
\n -  \;Conflict Coaching
\n -  \;Deescalate/Escalate
\n -  \;Why documenting is important and what information to keep for follow-up \; \;
\n -  \;When mediation is not the best choice
\n
\n \;
About The Presenter\n
\n
 \;  \;  \;  \;  \; Audrey Diaz
\n
\nAudrey Diaz is a mediator. She has mediated\, mostly\, in what is labeled &ldquo\;Community Mediation.&rdquo\; She has mediated almost ten years\, as a volunteer\, for Neighborhood Justice Center and in Las Vegas courts. \; \;Audrey has a Paralegal Studies AAS from College of Southern Nevada. \;Outside of Community Mediation\, Audrey has special interest in Small Business cases\, especially family run businesses. And her favorite is &ndash\; Middle School Students.
\n
\nAudrey has been married 45 years. \; Her husband is a professor at the College of Southern Nevada. They have two grown children\, and two granddaughters.
\nAudrey lives in Las Vegas\, but joyfully spends summers in Duck Creek Village. They don&rsquo\;t have a cabin like their friends\, they camp in a trailer on their property. Riding a motorcycle on roads and highways with her husband and quads on the mountain are two of her favorite activities.
\n
\nCurrently\, Audrey is not mediating. She is either on sabbatical or is retired. She greatly misses mediating and has not yet made a decision.\n
\n
Zoom is available for those outside the Cedar City area. \; Please sign up for \;Zoom in the registration fee area. \; If you are not a current client of WBCUtah we will send you a \;Client Profile Form \;to fill out and return. \; You will receive the Zoom link and instructions following the completion of the form. \; Thank you! \; \;\n
\n
LOCATION:WBCUTAH Cedar City Office 510 West 800 South Cedar City\, UT 84720
UID:e.9589.878
SEQUENCE:3
DTSTAMP:20240329T092924Z
URL:https://business.wbcutah.org/events/details/solve-the-business-puzzle-the-merits-of-mediation-cedar-city-878
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